|About Us DSN Classics Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the 'Contact Us' page.|
Our Contact details:
DSN Classics Ltd
Bunns Bank Industrial Estate Attleborough NR17 1QD United Kingdom
Phone: 01953 455551
Fax: 01953 455451
Email: sales [at] dsnclassics [dot] co [dot] uk
VAT Registration Number GB 640 4377 51
Company Registration Number 5254582
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept most major credit and debit cards. If you are outside the UK, place your order and your credit card company will convert the transaction to your local currency. You can use our currency converter to provide an estimate of the conversion.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information by phone, fax, snail mail or via our secure website checkout.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Because of the wide variety of products, we are unable to define carriage charges in advance. We will e-mail you the total invoice value, including carriage, when the items are packed and an accurate carriage charge can be applied. We have provided sample charges in the 'Carriage Costs' page. If you require a carriage cost estimate prior to placing your order, please contact us and we will provide details. The final cost is calculated when the goods are packed, so that we can charge an accurate amount. Charges are based on the actual weight or size of the shipment.|
|Delivery Schedule We aim to keep most items in stock and ship within 48 hours. UK deliveries would normally be sent by carrier or 1st class post. Orders shipped to outside the UK are sent by air mail or carrier. See our 'Carriage Costs' page for examples.|
|Back Orders If an item you order is not in stock, we will e-mail you to let you know. In most cases, the order will be sent when all the items are available. However, in some cases we reserve the right to cancel the out of stock item. This may apply if we know the missing item is not due in for some time. In other cases, we may choose to send the item when available. The back order item will only be charged to your card at the point of despatch.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. However, you may find import duty is payable on delivery. You should contact your local Customs office for details.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using industry standard SSL encryption.|
|Guarantee We only sell product that we believe represent good value for money. If you do experience problems with any product supplied by DSN Classics, please contact us. We will happily arrange for replacement where appropriate.|
We value feedback from users of our products. If you have any comments (good or bad!) about anything we supply, please let us know. It helps us to help you.
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01953 455551 (International +44 01953 455551) or fax us on 01953 455451 or write to us at Bunns Bank Industrial Estate Attleborough NR17 1QD United Kingdom|
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|